“DIPS 361 empowers businesses with seamless digital onboarding and multi channel payment solutions enhancing customer satisfaction and operational efficiency”
Designed for scalability, DIPS361 is also primed to drive the future of branchless banking
The customer initiates a video call to the agent for assistance or verification
The agent schedules a video call with the customer
Submit complaints, automatically routed via email to the responsible PIC
Liveness checking and waiting room function available
Update personal information (address/email) with digital identity verification
New account opening with digital verification (OCR, face comparison, population database, and AML checks)
Digital form filling to speed up the process during video calls
Registered customers can add new bank accounts digitally
Covers deposit placement, e-certificate (e-Bilyet), instruction updates, and withdrawal
Includes internal transfer, online, SKN, and RTGS methods, secured with OTP verification
Investment services including SID registration, fund purchasing, selling, and transaction history